Practical, effective and practical

outline：On the evening of October 14, 2014, the Jinghong Branch of Xishuangbanna Petrochemical Group Co., Ltd. and the Customer Service Center jointly organized a staff work-exchange meeting. The LPG delivery personnel at the Jinghong Branch and the call-center operators at the Customer Service Center are both front-line employees of the company. As night fell, while everyone else hurried home to enjoy a warm meal,...

On the evening of October 14, 2014, the Jinghong Branch of Xishuangbanna Petrochemical Group Co., Ltd. and the Customer Service Center jointly organized a staff work-exchange meeting.

 

The LPG delivery personnel and customer service call center operators at the Jinghong Branch are both frontline employees. As night falls and others eagerly head home to enjoy a warm meal, they too long for that simple pleasure. Yet, in order to deliver high-quality service and ensure operational excellence, they gather at the main office. Representatives from both departments share the challenges they face and their perspectives, while colleagues patiently offer solutions and exchange ideas—all in the spirit of enhancing work performance and achieving greater results.

 

Communication is essential before, during, and after work. Only by maintaining open dialogue and continuously enhancing our professional knowledge can we improve work efficiency, strengthen collaboration with departments and colleagues, and ultimately deliver better results.

 

 

 

(Text and photos by Xu Shumin)